Tag: Networking Solutions

Outsourced IT for Network Support – Greensboro and Winston Salem

by Brian

Business networking is a very different animal than creating a home network where a few computers can share files and printers. This is especially true when there’s a server computer involved. Between setting it up and maintaining it, network support can be a lot to handle for the typical Greensboro and Winston Salem business. This is where we recommend outsourced IT services.

Outsourced IT Promotes Positive Work Flow

Our businesses run on information these days, so we can’t afford down time when issues arise. A server computer going down, for example, can cripple all the workstations attached to it and prevent staff from getting much done. When this happens it’s not just about resolving it quickly, but in being proactive about the technology in play to prevent future snags as much as possible.

Call (336) 580-1787 ext 1 for network support! We’ll help you out as soon as we can.

If your business is growing, certain decisions that seemed reasonable in the beginning may not cut it as more and more technology is added to your operation. Hardware, network speeds, and even software used plays a big role in how efficient things run and how reliable it will be under regular work load. Network support is as much about planning as it is solving problems as they occur.

We’re happy to help on the fly if you’re in this situation, but we also recommend one of our Managed IT packages to alleviate these types of concerns. With 24×7 monitoring we can track everything from connectivity to viruses to address them promptly. At the end of the day the idea is to be invisible; the smoother your business runs with fewer interruptions the better. When it’s something we can’t handle remotely, our on-site techs can get hands on with your network support.

Network Support Outsourced IT Greensboro

Outsourced IT can be an efficient solution for small and medium sized businesses throughout the Triad. Outsourcing your IT needs costs less than a salaried employee, and this way you’re only paying for the help you need, when you need it. That and of course since it’s not another employee you can save that office space for someone else.

With these benefits in mind, the network support you need is a phone call away. 

Call (336) 580-1787 ext 1!

Managed IT vs. Your Smart Nephew

by Brian

A lot of folks have someone in their family they use as their go-to IT person. If your laptop is acting up, call Uncle Bob or your nephew — he’s a computer genius. In some cases this is a fine solution, but when it comes to your business you owe it to yourself to take an extra step.

First of all, there’s a difference between home computing and business IT needs. This is true from software to the types of things the computer is even doing, the devices it interacts with, and the technology it’s dependent on. How you resolve warranty claims or deal with technology vendors can also be a fairly different ball game.

There’s also a big difference between setting up a home computer to work on a home network versus advanced networking protocols for offices and corporations. There are similarities, and sometimes a person knows just enough to make it work short term, but not a good long term solution. That never becomes clear at an opportune moment, right?

Technology Needs Are A Time Commitment

One of the big advantages of managed IT solutions is that in the event that you need to contact services providers, such as Time Warner, your IT professional can handle that for you. “How do I explain what’s even wrong? How do I do the solution they’re giving me, and is that fair?” These are questions you don’t need to worry about with managed IT.

And if it ends up being a long call, you not being personally tied up for that length of time is doubly valuable.

Your nephew has a life of his own outside of your IT needs. Can you count on calling on him or her at any point of the day? On weekends?

No one wants to be in a situation where crucial technology breaks down and no one who can fix it is available. How long can that technology stay down before it really impacts your business or damages relationships with your customers?

Simpler to let the pros handle it.

Our managed IT solutions are tiered to fit your business needs. We can ensure your PCs are maintained, updated, and that virus scans are run and dealt with, or we can manage all aspects of your systems. Either way, we think of ourselves as your technology partners.